Information and Communication Technologies (ICT)

The ICT sector faces challenges and opportunities associated with consolidation, outsourcing, development of new and third-generation technologies, and dealing with increased competition through brand differentiation and consumer trust-building.

Key CSR issues include:

• Accessibility and affordability
• Design for environment
• Energy consumption and GHG emissions
• Health and safety impacts
• Human rights and labour conditions
• Life cycle approach
• Privacy protection
• Product-as-a-service
• Responsible content 
• Supply chain management and audits
• Waste management and hazardous substances

How CBSR Can Help

The ICT sector is generally a leader in the area of CSR although performance varies substantially across the sector.  CBSR works with companies in this sector to help them to determine their CSR strategies, priorities and targets and to develop the supporting programs. 

CBSR also works with multinational members to identify and respond to stakeholder concerns that are relevant and material in Canada, while balancing the business priorities of their global operations.

To learn more about Advisory Services contact:

Steven Fish, Business Development Manager
T. 416.703.7435 ext. 225
steven@cbsr.ca